Advance Your Career with I-MED: Join Our Accounts Receivable Team
Are you looking to develop your career within a supportive, forward-thinking organisation? I-MED Radiology is seeking an Accounts Receivable Officer to join our team in Mount Waverley on a full-Time basis. This is a fantastic opportunity to gain hands-on experience in a dynamic Accounts Receivable function and grow your professional skillset.
About the Role
As an Accounts Receivable Officer, you will play a key role in delivering billing and collection services across the business, ensuring accuracy, efficiency, and exceptional service to patients and stakeholders. This position requires a detail-oriented, customer-focused individual with a proactive mindset and excellent communication skills.
Key Responsibilities:
- Customer Service & Communication: Manage inbound and outbound queries from patients, handle daily public line calls, and respond to email correspondence professionally and promptly.
- Accounts Receivable & Invoice Processing: Prepare and distribute invoices, group invoices using Visage, and follow up with insurers and employers to ensure timely payments.
- Workcover Management: Monitor and resolve invoice errors, review filters for unsent invoices, and take appropriate action to ensure accurate billing.
- Payment Processing & Reconciliation: Process and reconcile payments accurately, investigate unallocated transactions, and liaise with the banking team when required.
- Debt Collection & Follow-Up: Track overdue accounts, communicate with patients and insurers regarding outstanding balances, and escalate matters as necessary.
- Team Collaboration & Continuous Improvement: Work closely with internal teams, contribute to training initiatives, and support ongoing process enhancements.
About You
We are looking for a motivated and enthusiastic individual who thrives in a collaborative environment. The ideal candidate will possess:
- A proactive, solutions-focused mindset with strong communication skills
- A high level of attention to detail and the ability to work independently
- Experience using Visage (advantageous but not essential)
- Prior exposure to accounts receivable processes (advantageous but not essential)
- Skilled in Excel-based data manipulation and analysis, with hands-on experience using functions like Concatenate, Vlookup, and PivotTables to streamline reporting and insights
Why Join Us?
At I-MED, we value our people. You'll be joining a friendly, professional team in a role that supports your development while contributing to the delivery of world-class healthcare services.
About I-MED Radiology Network
I-MED Radiology Network is the largest diagnostic imaging provider in Australia and New Zealand, offering a comprehensive range of services including X-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography, and interventional procedures. With 240 clinics and over 7 million procedures annually, we are a global leader in medical imaging.
Our team of over 450 doctors and 4,000 staff ensures consistent, high-quality service across all locations. Our teleradiology service, I-TeleRAD, supports over 2 million patients annually, providing 24/7 radiology reporting across Australia, New Zealand, and now the US with our acquisition of StatRad.
At I-MED, our vision is to be the most respected and trusted medical imaging specialists worldwide, driven by our purpose to save lives and reduce uncertainty. We aim to be the provider of choice, delivering high-quality care and answers to health questions every time.
For more information, visit www.i-med.com.au.