Due to Infinite Care's growth, we are seeking a new team member, full time in our National Office located in Bundall on the beautiful Gold Coast - Residential Aged Care Providers Australia | Infinite Age Care (infin8care.com.au)
Our National Office is the HUB for supporting our 17 aged care facilities across Australia and our team play an integral part within our organisation. Now is such an exciting time to join Infinite Care, as we continue to grow the organisation, we need really good people to support our teams on the ground.
The Billing team reports to our Finance Manager – Compliance & Transactional Processing, the Billing team help us to ensure that residents’ accounts are maintained and that payments are processed in an accurate and timely manner. Working as part of this integral team, you will be responsible for:
- Administering customer accounts including collections.
- Answering customer billing queries.
- Making outbound calls to residents and their families.
- Processing of payments.
- Reconciliation of accounts.
- Preparation of month end and ad hoc reports.
About You
You will be an experienced Accounts Receivable/Billings Officer who has solid experience in the accounts receivable space, be familiar and comply with all company procedures and policies. You will also have:
- Strong communication both written and verbal skills.
- Ability to empathise with others and be respectful of their situation at all times.
- Demonstrated experience in Accounts Receivable.
- Demonstrated knowledge and understanding of general accounts principles.
- Attention to detail and a high degree of accuracy is imperative.
- The confidence to have transparent discussions and negotiate.
- Proven ability to work to and meet deadlines.
Benefits - Why work for us?
- Fitness Passport to access discounted health and wellbeing sessions on us!
- Discounted Health Insurance.
- Career growth opportunities within a strong mentoring team culture.
- Access to in-house and online training programs - FREE to all employees.
- Supportive, positive team environment with a strong caring work ethic.
- Companywide safety-first workplaces for our residents, families and staff.
- Positive wellbeing, fun and engaging team / shift activities.
- Access to family friendly benefits like our EAP and Flare (employee discounts).
- Work-Rite Micro professional development FREE to all employees.
As part of being an Infinite Aged care employee you will be required to complete pre-employment checks.