Accounts Receivable Specialist

Join the Wine Selectors Family: Accounts Receivable Specialist

The Company:
Our wonderful Contact Centre team has an average tenure of 9 years!

Maybe that’s because we’re a national, family owned and operated Australian business who love our people as much as we love our product!

Operating for 50 years with over 200,000 wine loving members, we consistently deliver on our promises, check out our company page to see for yourself.

Role:

Reporting to our Support Manager, the purpose of this role is to support the business by following up on overdue accounts, and making appropriate payment arrangements, in line with the business processes and legal requirements.

Responsibilities:

• The ability to exercise sound judgment and build cross-functional relationships with our customers, and within the business;
• Manage the accounts receivable tasks efficiently and consistently;
• Responsible for processing credit card payments received from customers, as well as setting up payment plans;
• Following up overdue accounts;
• Reconciliation of customer accounts;
• Meet all KPI’s and targets for the role;
• Reviewing orders placed on hold and taking appropriate follow up actions;
• Conflict resolution, including account disputes, refunds, and other matters; and
• Any other tasks as required from time to time.

The successful candidate must be able to demonstrate the following skills and experience:

• Excellent problem solving skills and initiative;
• Excellent communication skills;
• Exceptional time management skills;
• Ability to work in a team environment;
• Experience in Accounts Receivable or similar Debt Collection role; and
• Solid computer literacy, including the Microsoft Office Suite (Excel, Word, Outlook).

The Benefits:

· Generous wine incentives

· Uncapped Commission structure

· Family orientated – flexible rostering

· Heavily subsidised gym membership

· Access to free and confidential local counselling services

Are you a sales superstar in the making? Or ready to take your career to the next level? Come celebrate 50 years of success with us!

Hit ‘Apply’ today and discover how your next unforgettable moment could start with Wine Selectors.

Job Type: Casual

Pay: $35.80 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount
• Work from home

Application Question(s):

• Do you have solid computer literacy, including the Microsoft Office Suite (Excel, Word, Outlook)?

Experience:

• Accounts receivable: 2 years (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: Hybrid remote in Newcastle NSW 2300