AIML Data Operations - Annotation Analyst (AU English)

Join Apple’s AIML (Artificial Intelligence and Machine Learning) Data Operations team at the forefront of advancing technology, within one of the world’s most diverse and inclusive environments. Here, visionary minds from varied backgrounds collaborate to transform groundbreaking ideas into revolutionary products and services that are redefining industries; such as the iconic Siri, which continues to innovate the interaction between people and machines. The AIML Data Operations team focuses on delivering high quality annotated data that contributes directly to the development of Apple’s products and services. Our team is comprised of individuals who are fueled by creativity, thrive on diverse perspectives and have a passion for delivering results. If you’re passionate about AIML and enjoy working within a fast-paced, nimble environment as part of a larger team, then imagine the impact you could make in AIML where new insights and ideas become extraordinary realities, enriching lives and leaving the world better than we found it! As an Annotation Analyst, you will demonstrate active listening, integrity and acute attention to detail. You'll bring passion and dedication to your job. There's no telling what you could accomplish. The role is an office based position. Additionally, some specific supervisor shifts require certain hours to be present on campus, and can span any hours of operations.

Description

Our team is comprised of very talented individuals, who are passionate about AIML. We work in a fast paced, dynamic, technology focused environment and excel on ensuring that Apple products and features are at their best. As part of the Data Operations team you'll play a central role in enhancing the user experience. As an Annotation Analyst, you'll annotate data, which can be both audio and visual, and evaluate data from customers who have opted in to the grading program. You'll use your Australian english language and cultural knowledge, along with your analytical skills, to evaluate Apple products and features against guidelines. Your flexibility and your ability to prioritize your time and your tasks is essential. We focus on the user experience, thinking creatively on how customers use Apple products and services to continually make improvements. We believe that our collective individual backgrounds, perspectives and passions help us to build the ideas that move all of us forward. We'll train you to be an expert in understanding, supporting and improving the customer experience through data annotation.

Minimum Qualifications

• Fluency in Australian English reading, writing and comprehension skills to support the language specific market and to partner with international teams
• Excellent active listening skills with the ability to understand verbal nuances
• Understanding of the local region and cultural variations
• Demonstrates integrity and focuses on customer privacy
• Attention to detail and critical thinking skills in evaluation of language usage and dialect

Preferred Qualifications

• Highly organized with strong attention to detail
• Ability to independently navigate systems and tools
• Experience in content review or a similar environment, with prior testing experience
• Demonstrates flexibility and adaptability to changing work-flows and responsibilities
• Grows with a team where expertise is shared and feedback is welcomed
• Excels at working independently to make timely decisions and take appropriate actions
• Experience as an end user of Apple Intelligence features, Intelligent Personal Assistants, or other Artificial Intelligence
• Successfully meets or exceeds targets, working within tight deadlines
• Ability to identify business process solutions that increase efficiencies
• Maintains focus and aims for high results through large volumes of tasks
• Ability to work on safety data which could include offensive material
• Excels in repetitive work and ambiguous scenarios
Bachelor’s degree or equivalent job-related experience

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