Are you passionate about sport, retail, and creating unforgettable customer experiences? Do you thrive on leading high-performing teams and delivering results that exceed expectations? If so, our Hurstville rebel store is looking for YOU to step into this exciting leadership role!
At rebel, we live and breathe sport. We help our customers pursue their passions – whether it’s running that extra mile, scoring the winning goal, or simply living an active lifestyle. As our Customer Service Manager / Assistant Store Manager, you’ll be a key driver in shaping an inspiring, customer-centric store culture while supporting the Store Manager to achieve exceptional performance.
Why You’ll Love This Role
- Lead & Inspire – Motivate, coach, and develop a dynamic team to deliver exceptional service and sales performance.
- Make a Real Impact – Play a pivotal role in maximising store profitability and achieving KPIs.
- Customer-First Culture – Elevate every customer interaction and ensure our store is a destination for advice, products, and service.
- Own Your Development – Work alongside experienced leaders, with plenty of opportunities to grow your retail management career.
What You’ll Do
- Drive sales and financial performance, supporting the Store Manager to deliver budgets and KPIs.
- Lead daily operations to ensure excellence across merchandising, inventory, and omni-channel services.
- Create an exceptional customer experience, using loyalty and club programs to build lasting relationships.
- Build and develop a high-performing team through training, coaching, and succession planning.
- Ensure compliance with company policies, workplace health & safety, and operational standards.
- Collaborate with stakeholders – from suppliers to community partners – to make the store a true hub of the local sporting community.
What We’re Looking For
- Strong retail leadership experience – you know how to bring out the best in your team.
- Proven success in driving sales and operational excellence.
- A customer-first mindset and a passion for creating seamless, memorable shopping experiences.
- A proactive, hands-on approach to problem-solving and decision-making.
- Flexibility to work across a rotating roster, including weekends and peak periods.
Why Join rebel?
We’re part of the Super Retail Group (SRG), one of Australasia’s leading retailers. When you join us, you’ll enjoy:
- Generous team member discounts across all SRG brands (rebel, BCF, Supercheap Auto, Macpac).
- Opportunities for career progression with a supportive leadership team.
- Access to training programs to develop your retail management expertise.
- A fun, energetic culture built around sport, teamwork, and success.
Be part of something bigger. Help inspire our customers to live their passion for sport.
Apply now to take the next step in your retail leadership journey with rebel Hurstville.