What's the Job?
As Banquets Manager, you will head up the operations for the hotel's upscale conference and events, including corporate meetings, industry conferences, weddings, and social events ensuring that quality service and highest of luxury standards achieved to deliver on our promise of Incredible Occasions!
Your Day-To-Day
- This is a hands on role, leading your team of 25 talented banquet F&B colleagues ensuring efficient event setups and optimal staffing.
- Managing client expectations to ensure the smooth running of each and every event
- Liaising with Conference organisers to establish day to day needs and special requirements
- Liaising with other departments as necessary to ensure you have a thorough understanding of the event requirements to deliver an exceptional function
- Follow up of all guest comments, requests and complaints
What we need from you
- Full working rights in Australia without restrictions
- Tertiary qualifications in Hotel Management, or a related discipline
- 2+ years’ related experience, including managing a conference & events/ banquets operation
- Strong verbal and written communication
- Must have valid Responsible Service of Alcohol NSW Competency Card (RSA)
- Strong leadership, problem solving, organisational and training abilities.