Infinite Aged Care is a progressive residential aged care provider with 17 established care homes across Queensland, New South Wales, South Australia & soon to be Victoria. Boasting over 30 years’ experience in the sector!! With its operational head office located on the Gold Coast and over 2,000 employees nationally our company’s core mission is to #MakeAgedCareGreat for all our residents, their families, our employees and the communities in which we operate by committing to delivering consistent high-quality care, inclusive cultures and best in class operations every day!
Reporting to our Project Manager Lead, this position will be responsible for supporting IAC projects by defining business problems with in-depth investigation and gathering of technical and non-technical information, create detailed requirements for a solution, and support project activities to ensure the solution meets business requirements. The position will be based at our National Support Office in Bundall on the Gold Coast. Consideration for flexibility to work in a hybrid model may be considered for the right candidate.
Residential Aged Care Providers Australia | Infinite Age Care (infin8care.com.au)
Our National Office is the HUB for supporting our 17 aged care facilities across Australia and we are about to grow and move into the Victorian market. Now is such an exciting time to join Infin8Care, as we continue to grow the organisation, we need good people to support our teams on the ground.
Reporting to our Project Manager Lead, this role is responsible for:
- Gather, validate, and document business requirements.
- Understand and map business processes to identify opportunities for improvement and support the business with business process documentation.
- Create detailed system documentation, functional specifications for solutions and required project reporting.
- Create artifacts for and support project teams through all phases of the testing and piloting phases of a project.
- Analyse business operations to identify areas of improvement.
- Configure systems as required by project activities.
- Work with business areas to transition system management from project to BAU.
- Chair project meetings as required including standups, retrospectives, and elaborations.
About You:
- Demonstrated experience working in Agile projects.
- The ability to prioritise requirements and scope as well as the ability to think critically and assess viability of solutions.
- Ability to undertake data analysis and apply critical thinking to business problems.
- Experience in leading workshops to document existing and reenvisage business processes to support projects involving application implementation and / or business process change.
- Excellent verbal and written communication skills.
- Ideally a tertiary education in IT/Business or equivalent education/experience
- Demonstrated capacity to quickly understand new business systems in the context of configuration to meet business requirements, identifying systems limitations and documenting related business processes or integration points with other systems.
Why work for us?
- Strong mentorship and support from an experienced P&C and Legal team.
- Employee Referral program that enables you to earn extra income tapping your local networks.
- Support for flexibility, including a hybrid work arrangement.
- A collaborative, down-to-earth team culture where people truly care.
- Grow with us – we are rapidly expanding!
- We are not your average aged care provider – help us Make Aged Care Great and make a real difference in people’s lives.
Benefits:
- Fitness Passport to access discounted fitness and wellbeing sessions.
- Discounted Health Insurance.
- Access to in-house and online training programs - FREE to all employees.
- Access to our EAP and Flare (employee discounts).
- Work-Rite Micro professional development - FREE to all employees.
- As part of being an Infinite Aged care employee you will be required to complete pre-employment checks.
As part of being an Infinite Aged care employee you will be required to complete pre-employment checks.