Café Manager
Morandini Group
G F Morandini Earthworks/Morandini Investments Pty Ltd trading as Club Tropical Resort Darwin & Sole Restaurant & Bar.
Location: 622 Lee Point Road, Lee Point NT 0810
We are looking for a full time Cafe Manager to organise daily operations and motivate our staff to provide excellent customer service.
Job Brief
The Café Manager is responsible for all the day-to-day café/ bar operations along with overseeing the front of house team. The manager will need to ensure a high level of customer service whilst serving fresh food and exceptional coffee. This role is a key contributor to event and function delivery and client satisfaction. Cafe Manager responsibilities include:
- Managing day-to-day operations of the café/restaurant
- Train, and supervise café staff and baristas;
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service;
- Scheduling shifts for baristas and wait staff;
- Oversee scheduling of staff members and be able to quickly find replacements in the event of a staff member being sick;
- Monitoring daily expenses and revenues;
- Monitor budgets to ensure that the café remains profitable. Actively find ways to lower operational costs;
- Monitor and maintain inventory;
- Work closely with customers to answer questions and listen to complaints regarding food quality and customer service;
- Listen to customer preferences and make suggestions;
- Ensure all café areas are clean and tidy;
- Add new menu items based on seasonality and customers preferences eg. vegan, keto;
- Nurture friendly relationships with customers to increase loyalty and boost our reputation.
To be successful in this role you should have work experience with various roles in cafes & restaurants including supervising small to large events and functions. You should be available to work during opening hours, including nights, weekends and holidays.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Employee discount
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Lee Point, NT 0810: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cafe Manager: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Licence/Certification:
- RSA (Preferred)
- National Police Certificate (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
Application Deadline: 03/10/2025