Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Role
We are seeking a highly organised and detail-oriented professional to join our Field Operations team as a Card Distribution Lead. This role is responsible for managing the distribution and inventory of Myki cards, ensuring alignment with client-defined Key Performance Indicators (KPIs). The successful candidate will demonstrate strong stakeholder engagement capabilities, analytical acumen, and a commitment to operational excellence.
Key Responsibilities
- Develop and implement card distribution strategies that meet or exceed client KPIs, including delivery timelines
- Monitor Myki card inventory levels to ensure optimal stock availability
- Analyse distribution data to forecast demand and inform inventory decisions
- Establish and maintain reporting mechanisms to communicate performance metrics
- Coordinate artwork changes in collaboration with the government
- Manage supplier relationships and contractual obligations
- Maintain comprehensive documentation of distribution processes and procedures
Qualifications and Experience
- Bachelor’s degree in a relevant discipline
- Demonstrated experience in stakeholder management, contract administration, or project management
- Intermediate proficiency in Microsoft Excel
- Prior experience in transport ticketing is advantageous but not essential
Skills and Competencies
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- High attention to detail and commitment to data accuracy
- Proactive approach with a focus on achieving outcomes
Why Join Us?
This is an opportunity to contribute meaningfully to Victoria’s public transport system. You will be part of a collaborative team dedicated to service continuity and operational efficiency.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.