Casuarina, WA - Member Service Assistant Full Time/Part Time

Costco Wholesale
$49,900 - $56,498 a year
Western Australia
Part time
20 hours ago

POSITION SUMMARY

Actively greets members, verifies membership card, maintain entry/exit count records. Provides high level of member service and performs warehouse safety and security checks. Checks member receipts at exit and thanks member.

Job Duties/Essential Functions

  • Conduct hourly building safety and security checks
  • Walk the building and perimeter
  • Correct safety and security problems encountered, such as spills, trip hazards and blocked exits
  • Fill out reports and shows results to the duty manager
  • Attend warehouse safety meetings
  • Welcome members entering the warehouse
  • Approach, smiles, makes eye contact and greets
  • Verify membership card. Offers cart, removing rubbish if necessary to all members
  • Keep entrance/exit area clean.
  • Click a handheld counter to members entering and exiting the warehouse
  • Report half-hourly counts to Front End Supervisor and records counts on weekly reports
  • Monitor building access
  • Report arrival of armoured transport vehicle to duty manager
  • Discretely observe armoured deposit pickup, jewellery and register drawer set up and pick-up while holding panic button
  • Greet exiting member and check backpacks, lunch pails, briefcases, strollers, etc. at exit
  • Check accuracy and validity of member’s receipts and compares to merchandise
  • Arrange speedy assistance for any member correction or concern
  • Deface receipt with hole puncher
  • Provide and arranges prompt and courteous member service
  • Directs members to product and service locations
  • Enlist assistance for loading, shopping, etc.
  • Dry off wet carts
  • Watch after hour exit door discretely from private vehicle and reports door area status by 2-way radio before doors can be opened for employees
  • Drive building perimeter for security checks
  • Watch closing managers leave
  • Reports suspicious activity to duty manger and calls policy if necessary

Ability to operate vehicles, equipment or machinery


  • Counter, personal vehicle, trolley

Qualifications (Costco-specific or industry specific skills that candidates should possess):

  • Education/Training: High School certificate or higher
  • Licenses/Certifications: Responsible Service of Alcohol (state specific), drivers licence
  • Experience/Skills: None

  • If successful, you will be required to undertake role & department specific training within specified timeframes
Apply
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