Cluster Manager, Enterprise

About RedCloud

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.

RedCloud's Intelligent Open Commerce Platform connects FMCG brands, distributors, and local merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for distributors, and helps local merchants spend more time selling products, not searching for them.

The company comprises a highly diverse, dynamic team of driven, talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.

We are seeking a highly motivated and results-driven Cluster Manager, Enterprise, who will be responsible for acquiring viable tier-one distributors to join our marketplace platform. This role requires a dynamic and strategic leader with a deep understanding of FMCG route-to-market models, B2B technology sales, and a strong record of successfully pitching commercial solutions to enterprise-level clients. The role combines prospecting, client qualification, relationship management, and performance delivery to meet key business growth objectives. The successful candidate reports to the Cluster Lead.

Main Responsibilities

Tier-One Distributor Acquisition

• Drive the identification and onboarding of commercially viable tier-one distributors across the assigned cluster.

Lead Prospecting and Qualification

• Conduct detailed market mapping and research to identify target distributor profiles.
• Leverage multiple prospecting channels, including cold calls, strategic referrals, and existing networks.
• Qualify leads using predefined metrics to ensure high conversion potential.

Strategic Client Engagement

• Deliver persuasive solution-based pitches to decision-makers and stakeholders.

Sales Performance and Quota Management

• Consistently meet or exceed monthly and quarterly acquisition targets.
• Formulate and implement region-specific sales plans aligned with enterprise goals.

CRM & Sales Pipeline Management

• Use CRM tools to manage sales activities and ensure accurate data entry and pipeline tracking.
• Provide timely reports and insights on conversion rates, deal stages, and client feedback.

Market and Competitive Intelligence

• Stay abreast of industry trends, competitor strategies, and market dynamics in the assigned cluster.
• Share actionable insights to inform strategic decisions and refine go-to-market approaches.

Cross-Functional Collaboration

• Liaise with internal teams, including Product, Marketing, and Operations, to ensure a cohesive delivery of our value proposition to distributors.
• Ensure feedback loops are maintained for continuous improvement of offerings and experience.

Experience we think you'll need:

• Minimum of 7 years of progressive experience in FMCG distribution and B2B sales, particularly in enterprise or marketplace environments.
• Demonstrated success in closing high-value commercial deals and building client trust.
• Regular travel within the assigned cluster is required for client meetings and market development.
• Full-time; flexibility required to meet business-critical deadlines or engage with clients outside standard working hours.

Skills:

• Strong expertise in lead generation, solution selling, and account management.
• Excellent communication, presentation, and negotiation skills.
• Proficient in CRM tools and digital sales management systems.
• High emotional intelligence with the ability to build rapport across various stakeholders.

Education:

• Bachelor’s degree in business administration, marketing, or a related field.
• An MBA or equivalent postgraduate qualification is an added advantage.

Key Competencies

• Leadership: Proven ability to lead initiatives and drive outcomes independently.
• Analytical Thinking: Ability to assess and interpret complex market and client data.
• Customer-Centricity: Strong focus on understanding client needs and delivering value.
• Results-Driven: Track record of consistently achieving or surpassing commercial targets.
• Adaptability: Comfortable working in dynamic environments and adjusting strategies accordingly.

Benefits

• Working with a pioneering provider of eCommerce solutions, you will have the opportunity to join an international company that is growing massively; we encourage ambition and creativity.
• Plus, you will get:
• First Class Salary
• 25 days of annual leave, increasing to 26 days after your first 12 months in the business.
• Company Equipment

Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead and to see our latest video on the mission we’re on!

RedCloud We're growing!

RedCloud I Red101 App I Open Commerce