Consumer Consultant - Neurodiversity

Victorian Government
$86,436 - $101,868 a year
Victoria
2 days ago

Overview

Work Type: Ongoing - Full-time or part-time
Salary: $86,436 - $101,868
Grade: WVR 3.2
Occupation: Community services
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/VLA/LPCJLH/1875879
Seeking a motivated Consumer Consultant - Neurodiversity to provide quality advice on strategic development and advocacy in the consumer space.
  • Full time ongoing position (part time applications considered)
  • Salary range: $86,436 - $101,868 (pro rata) plus super plus salary packaging
  • Up to $15,900 in salary packaging and hybrid WFH & office model
About the role
Independent Mental Health Advocacy (IMHA) is a non-legal advocacy program that is staffed and led by professionals with mental health consumer experience and/or backgrounds in community development, consumer advocacy, mental health advocacy, community sector advocacy, social work, mental health service provision and similar fields.
This role supports the Senior Consumer Consultant and Consumer Consultant in providing a lived experience perspective of neurodivergence into the development of strategic initiatives across Independent Mental Health Advocacy and Victoria Legal Aid. The role also facilitates a neurodiversity lived experience advisory group and contributes to strategic advocacy work across the organisation as required from a neurodivergent perspective.
This role is based at our Melbourne CBD office on Wurundjeri Country.
About you
As our ideal candidate, you will possess:
  • Demonstrated expertise in applying own neurodivergent consumer experience of the mental health systems and an ability to apply this perspective through advocacy that elevates consumer voices.
  • In depth understanding of issues and barriers experienced by people who are neurodivergent and use our services.
  • Experience convening and facilitating consumer and lived experience groups in a way that is safe, appropriate, attends to power and is responsive to diverse needs and backgrounds.
  • Demonstrated ability to liaise and communicate effectively with consumers from diverse backgrounds, various stakeholders and organisations.
Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.
About Victoria Legal Aid
We provide legal representation to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.
Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.
Employee benefits
  • Focus on work-life balance including flexible working arrangements
  • Hybrid work from home & office model
  • Training and professional development opportunities
  • Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
  • Opportunity to join Myki Commuter Club(and salary package the cost)
  • Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
  • Access to discounted Private Health Insurance
How to apply
To be considered for this role, please submit your current resume and a cover letter addressing the key selection criteria. Applications where cover letter does not address KSC will not b e accepted.
If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.
For further information, please review the attached position description or contact Wanda Bennetts, IMHA Senior Consumer Consultant on (03) 9093 3725 or recruitment@vla.vic.gov.au.
No agency applications will be accepted.
Applications close by 11.59pm on Thursday 7 August 2025.
Other relevant information
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.
VLA is committed to putting the safety and wellbeing of children first.
Applications close Thursday 7 August 2025 at 11.59pm
Posted
24 July 2025
Apply
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