Job Duties/Essential Functions
- Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers questions, relays information on special promotions, and thanks members.
- Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier when possible. Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items. Packs member orders into boxes ad loads them on a separate cart or flatbed. Checks packaging for tampering and reports it. Assists members with loading orders into car when appropriate.
- Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly.
- Maintains the cleanliness of the register and general Front End area. Reports and cleans spills and trip hazards immediately.
- When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts at once. Keep front of building clean.
- Follows proper Front End and general safety procedures and standards.
- Assist in other departments of the warehouse as necessary.
- Provides prompt and courteous customer service to members, employees and suppliers.
Ability to operate vehicles, equipment or machinery
- Carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom, click counter, 2-way radio, pallet jack, trash compactor, cardboard baler.
Qualifications (Costco-specific or industry specific skills that candidates should possess)
Education/Training: None
Licenses/Certifications: RSA preferred (state specific)
Experience/Skills: Strong customer service, communication and interpersonal skills
Cash handling (preferred)
Basic math skills
Other specific requirements:
Satisfactory Criminal Record Check