Customer Advisor

Posted:

11/08/2025

Closing Date:

24/08/2025

Salary:

$31.00 - $31.00

Job Type:

Permanent, Part-time

Location:

Mungindi

Job Category:

Banking - Retail/Branch

Great opportunity for those who thrive on providing an exceptional customer experience

Job Description

Customer Advisor

• Located in our Mungindi branch
• permanent role, 2 days/week
• $31 per hour + superannuation + Leave Loading
• Applicants must hold work rights for Australia.

What will your day look like?

• You will help our customers find most suitable products and services that meet their banking needs and ensure they receive a seamless, consistent, and professional customer service experience every step of the way.
• You will assist our customers with account opening, and various banking transactions while ensuring their details are accurate and up to date.
• You will provide options for our customers through education and demonstration of our digital banking options to help make their banking simple, easy and secure.
• You will undertake any required training and development to enhance your career development.
• Working Tuesday and Thursday 9:45am-3:15pm, you will learn the fundamentals of banking whilst developing trusted customer relationships.

About You

The role of Customer Advisor is well suited to those who thrive on providing an exceptional customer experience and who want to connect and add value in the local community.

You do not need to have previous experience in banking to be successful in this role, but you are willing to ensure the provision of excellent service with a genuine desire to understand and support customers with their financial needs.

You will also have great attention to detail, ability to interact and communicate effectively, sound numeracy and literacy skills and enjoy working well within a team environment.

Further information

To discuss the role in more detail please contact Scott Behrend, Regional Manager on 0434 838 904 or by email sbehrend@regionalaustraliabank.com.au. Please submit an up-to-date resume along with a cover letter that outlines why you feel you are a good fit for the role.

Applications close: Sunday 24 August 2025

About Us

At Regional Australia Bank we feel that being connected with regional Australia and its people is undoubtedly the most exciting and inspiring part of our brand. Being a customer-owned bank, we are a bank with a difference. We work to support our customers and the communities we live in and want to make your experience as a RAB employee a great one.

RAB offers a range of employee benefits, including:

• Fee Free banking

• Concessional Personal and Home Loans

• Reward and Recognition Programs

• Day off on your birthday

• $250 voucher towards any wellness program of your choice