- Provide friendly and professional assistance to customers via phone, and email.
- Listen actively to customer concerns and address inquiries in a timely manner.
- Troubleshoot and resolve customer issues with empathy and efficiency.
- Educate customers on product features, promotions, and policies.
- Continuously seek opportunities to improve processes and enhance the customer experience.
Job Type: Casual
Pay: $28.19 – $33.66 per hour
Benefits:
- Employee discount
Schedule:
- Afternoon shift
- Day shift
- Morning shift
- Weekend availability
Experience:
- Inbound call centre: 1 year (Preferred)
- Outbound call centre: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person