Diplomatik are seeking an experienced Customer Service Officer for their client based in Kewdale. This position is a casual position however has the potential to convert to a permanent position. This position will be working 38 hours a week from the office, working within a small but business critical team.
Our client is seeking someone to join their team who has had experience in the following duties:
- Handling email and phone enquiries
- Communicating well with departmental managers including Production, Manufacturing and Logistics
- Solve customer issues and seek to find resolutions
- Continually update customers within agreed KPI timeframes
- Developing good relationships with customers
- Maintain customer filing with accurate data
- Provide quotations and Purchase Orders
- Reviewing invoicing
- Manage customer contracts
For the successful applicant, there is onsite parking available along with a good team environment. If you have experience with these duties, and are available to commence on a casual basis initially, then contact the team today on 08 9468 3251 or apply now.