Business Unit:
Business Line:
Target Hire Date:
What You Can Expect :
- Successfully manage the day to day activity of client portfolio
- Timely completion of weekly status reports for clients utilising Expedient
- Arranging bookings for import cargo to ensure client deadlines are met
- Completing rate updates on a job, weekly or monthly basis where appropriate
- Checking import arrival Pre-Alerts for accuracy
- Liaise with master loaders, shipping lines, co-loaders, transport providers including at times rate negotiations
- Deal with client concerns and operational issues that arise in a timely manner
- Checking Supplier invoices for accuracy
What You Bring:
- Minimum of 2 years of experience within the international freight forwarding industry
- Strong air and sea freight knowledge
- Knowledge and understanding of current legislation/regulations and best practice in area(s) of responsibility
- Possess a high level of customer service and problem-solving skills
- Excellent attention to detail and data entry skills
- Well-developed oral and written communication skills
- Ability to self-manage and remain calm during periods of demanding workloads
- Ability to establish effective working relationships in an open and approachable manner.
- Computer literate with strong understanding of required operational systems