- Exciting leadership opportunity at Patterson Cheney Toyota in Keysborough
- Experience in automotive used vehicles leadership and value/buying
- Winner of 2023/2024 & 2025 AIA Employer of the Year
Patterson Cheney Toyota is a dealership success story. We achieved the Toyota Australia Presidents Award for 2022 and 2023, and we plan to continue these achievements. To continue our success, we are now recruiting an Assistant Pre-Owned Sales Manager to join the team.
As the Assistant Sales Manager, you will support the Sales Manager in overseeing the used vehicle sales department, ensuring smooth operations, and contributing to the overall success of our dealership.
Responsibilities:
- Assist the Sales Manager in leading and motivating the used vehicle sales team to achieve sales targets and maximise customer satisfaction.
- Support the sales process by assisting customers with inquiries, test drives, and vehicle presentations.
- Help maintain an attractive and organised showroom/yard, ensuring vehicles are clean, well-presented, and properly merchandised.
- Research and analyse competitor offerings to stay informed about industry trends and pricing strategies.
- Assist with managing inventory levels, including ordering vehicles, coordinating trade-ins, and ensuring a diverse selection of used cars.
- Provide exceptional customer service by addressing customer concerns and resolving any issues promptly and professionally.
- Support the Sales Manager in monitoring and analysing sales performance, identifying areas for improvement, and implementing corrective actions.
- Assist in maintaining accurate records and reports related to sales activities, customer interactions, and vehicle inventory.
- Stay updated on product knowledge, industry developments, and dealership promotions to communicate effectively with customers and team members.
- Perform other administrative and operational tasks as assigned by the Sales Manager.
Requirements:
- Previous experience in automotive used vehicle sales leadership is highly desirable.
- Experience in valuing and buying with a strong understanding of the market.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and team members.
- Strong organisational skills and attention to detail, ensuring accuracy in sales documentation and inventory management.
- A passion for delivering exceptional customer service and a commitment to customer satisfaction.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Knowledge of the automotive industry and familiarity with used vehicle market trends is advantageous.
- Proficiency in using CRM software, Microsoft Office Suite, and other sales tools.
- Valid driver's license and a clean driving record.
On Offer:
- Competitive salary package with high on-target earnings
- Opportunity to put your service leadership skills to the test while continuing to develop your career ambitions in the Patterson Cheney
- Access to dealership discounts
- Job security with a strong and growing independent family-owned business
- Team development events, food trucks, working with a supportive team.
- Employee Assistance Program
How do I apply?
Please attach a resume, which will be directed to the Talent Acquisition Specialist.
The successful applicant will be required to undertake a National Police Check.
Why join the Patterson Cheney Group?
Patterson Cheney Group currently has over 800 employees. We are proud to be one of Australia's largest automotive businesses with multiple brands (Toyota, Mercedes-Benz, Holden, Isuzu Ute, Mahindra, JAC Motors and multiple truck brands, including Western Star, Isuzu Trucks, MAN and Dennis Eagle). We have serviced our customers since 1915, and our success has been built on a solid foundation of customer service. With strong independent family business values and behaviours, we emphasise enjoying our work.
We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia. We will not be taking agency candidates.