Dental receptionist – Castle Hill and Cherrybrrok
About the business
We are an established, family orientated dental group with several locations across Sydney. We have a friendly team of dentists, dental assistants and receptionists who you will be working closely with. We are looking for an exceptional person to join our team, someone who loves the challenge of a job well-done, the joy of achieving new levels of excellence, and who enjoy creating happy, healthy environment.
About the role
We currently seek a full-time/part time Dental Receptionist to join our team working mainly in The Hills.
Location
Castle Hill and Cherrybrook clinics
Work hours
38 hours full time position. Flexible work days (depend on business need and the roster) between Monday to Saturday averaging 4 days a week. Most of the time from 7.40 am to 6.10 pm (it could be shorter based on the roster)
Career Path
You may also be trained as dental assistant role, if required.
Key responsibilities
· Meet and greet patients warmly and professionally
· Answer high volume incoming patient calls in a courteous and professional manner
· Accurately receive and convey messages in writing, electronically and verbally
· Address patient and other health professional's queries, in a timely manner
· Liaise with referring dentists, patients and other dental staff
· Coordinate and confirm appointments
· Provide patients with accurate quotes for surgery
· Advise patients on surgery preparation procedures
· Accurately process billing, explain payment details, collect transactions and issue receipts
· Collect required documents (Medical History forms, consent forms etc) from patients
· Appointment confirmation
· Overdue account following up
· Follow company policies and protocol for cross-infection control
· Other tasks
Benefits
· Convenient locations
· Friendly team
· Sufficient training will be provided before working by yourself
· In average, 4 days work per week
· Even if our dentists are away, we will provide work shift to you
· Saturday rate is 50% more
· Sundays off
. Overtime pay
Skills and experience
The successful candidate will provide a high standard of customer care and service to patients of the practice. They will have good communication skills, hold high ethical values, have the ability to multi-task and be a great team player. They will also assist the dentists chair side during dental procedures if required. Preferred more than one-year dental reception experience.
Note: Before commencing you need to go through immunization process.
Dental assistant – Castle Hill and Cherrybrook
About the role
We currently seek 1 x Full-time/part time Dental Assistant to join our team working mainly in Castle Hill and Cherrybrook clinics.
Work hours
38 hours full time position. Flexible work days (depend on business need and the roster) between Monday to Saturday averaging 4 days a week. Most of the time from 7.40 am to 6.10 pm (it could be shorter based on the roster)
Career Path
You may also be trained as reception role, if required.
Key responsibilities
· Greet patients
· Assist the Dentist chair side during dental procedures for both general dental and major dental treatment
· Process x-rays and arrange lab work
· Sterilization of dental instruments
· Follow company policies and protocol for cross-infection control
· Re-stock the surgery room
· Assist in clinical and administration duties
Benefits
· Convenient locations
· Friendly team
· Sufficient training will be provided before working by yourself
· In average, 4 days work per week
· Even if our dentists are away, we will provide work shift to you
· Saturday rate is 50% more
· Sundays off
. Overtime pay
Skills and experience
· Minimum qualification: Certificate III of Dental Assisting.
. will provide training if you are a new to the industry.
· The successful candidate will provide a high standard of customer care and service to patients of the practice. They will also assist the dentists chair side during dental procedures. They will have good communication skills, hold high ethical values, have the ability to multi-task and be a great team player.
Note: Before commencing you need to go through immunization process.
COVID-19 considerations: Under the Covid-19 situation it is required to pay extra care about infection control to protect ourselves and patients.
Job Types: Full-time, Part-time
Pay: $22.00 – $30.00 per hour
Benefits:
- Professional development assistance
Work Location: In person