This position assists staff with technical support of desktop computers, applications, and related technology.
Main Responsibilities include:
- Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement
- Reimaging computers/hard drives
- Support the user in local data backup and restore as per the documented process.
- Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts
- Decommission old devices, which includes data wiping and coordination for any disposal requests
Job Types: Casual, Contract
Experience:
- Desktop support: 1 year (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person