Director Service Integration

You’re a creative leader with a curious and open mindset. You’re not afraid to forge new paths, find new ways of doing things and share your learnings.

You're passionate about public service and ready to lead a team of professionals, share your expertise and guide decision-making to help shape the future of our State.

In this role, you'll:

Working as part of the Finance, Technology & Commercial Division, within Group Technology, you will oversee Service Integration activities for Transport's Technology Services.

Reporting to the ED of Infrastructure and Service Delivery, this position will lead the seamless integration of various technology services, ensuring the effective management of service catalogues, configurations, capacities, and technology assets and vendor relationships. You will maintaining the integrity and efficiency of complex technology infrastructure and systems.

This position is permanent, and your home base is Macquarie Park with hybrid work arrangements, 3 days a week. For more information on this position and business unit, view the role description and information pack.

About you

We are looking for an individual with experience at a senior leadership level. You will be a courageous agile leader and a relationship focused business partner, with a proven track record in leading service integration within a large and complex organisation and you will have strong financial and vendor management experience. Strong knowledge of service management methodologies, and technology operations, coupled with a proven ability to drive transformational change and continuous service improvement is essential.

With a clear leadership vision, you are future focused and innovated in your approach, always looking for new opportunities and understand what matters.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59 pm 17th August 2025.

For more information about this role, please contact TRISH.SMITH@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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