About the Role: Step into a leadership role where you’ll drive performance, safety, and service excellence. We’re seeking a dynamic DC Operations Manager to lead our PM Shift.
In this role, you’ll empower a high-performing team, champion continuous improvement, and ensure our distribution centre runs safely, efficiently, and in line with SRG’s standards of Operational Excellence. Ready to make an impact in a business that values its people and culture? This could be the opportunity for you.
Your responsibilities will include, but not be limited to:
- Develop and Empower the Team: Support the DC Manager in leading and building the capability of the DC team to consistently meet both internal and external customer expectations.
- Own the Daily Operational Execution: Take full accountability for delivering the “Day of Operations” work and labour plan, while ensuring clear, concise communication with key stakeholders across the business.
- Lead Performance with Integrity: In partnership with the SRG HR team, take the lead on DC performance management processes, ensuring full compliance with legislative and internal standards.
- Manage Labour Spend with Precision: Be accountable for the DC’s day-to-day labour budget, clearly identifying and communicating the drivers of any variances from the plan.
About You: We're looking for a passionate and experienced DC Operations Manager to join our team, lead the way in our fast-paced environment, and prioritize the safety of our people.
In addition, you will have:
- Proven Leadership in DC Operations: Experience as a DC Operations Manager in a Retail or 3PL environment, with a track record of effectively leading operational teams
- Strong Commercial Acumen: Solid understanding of labour models and the associated cost impacts on operations
- Tech-Savvy and System Ready: Proficient in WMS platforms (Korber preferred) and Microsoft Office Suite
- Committed to Safety and Compliance: Deep understanding of hazard identification, incident management, and investigation processes
- Knowledge of Chain of Responsibility (CoR): Up-to-date understanding of CoR legislation and compliance requirements
- Continuous Improvement Mindset: Exposure to Manufacturing Excellence, Continuous Improvement, or Six Sigma (Statistical Process Control) methodologies
- Decisive and Effective Operator: Strong operational decision-making skills with a focus on efficiency and results
- Relevant Qualifications: Tertiary qualifications or Certificate in Business, Supply Chain, or a related discipline
Why Join Us?
- Be Part of a Purpose-Driven Culture: Join a team that thrives on innovation, inclusion, and creating exceptional experiences for both customers and colleagues across a diverse and community-focused business.
- Grow Your Career: Access ongoing professional development and career progression opportunities—we’re invested in your growth.
- Enjoy Exclusive Perks: Take advantage of generous team discounts across all SRG brands plus a range of wellbeing, travel, entertainment, and lifestyle benefits through our Perks Program.
- Championing Equality: Proudly recognised as a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality.
Ready to lead with impact? If you're passionate about operational excellence and want to grow your career with a values-led business that puts its people first—apply now and take the next step with Super Retail Group. We can't wait to see what you bring to the team!
Our Culture of Inclusion
Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.