Company Details
Fortune 500 Company. General Insurer. Fast growing, dynamic organisation, dedicated to the development of its people.
Our organisation is actively committed to Innovation. Team members throughout our business live the Innovation Behaviours. This fosters an Innovation culture where new skills are learnt, ideas are shared and opportunities are created as we strive for better outcome.
The Role
The Role
As part of the e-business team, the Admin/Underwriting Assistant will liaise with Underwriters, Product Leads, IT and external stakeholders including brokers, buyer groups, network operation units and Steadfast in order to provide technical and administrative support across Berkley’s online portal business.
Key Responsibilities
- Follow up and conversion of qualified leads
- Administration & database management of existing broker portal systems
- Maintaining and distributing reports to internal stakeholders
- Overseeing Transfer Processing Projects and managing annual migration projects to completion
- Development and integration of improved processes across the e-business enterprise
The Candidate - Skills, Qualifications & Experience
Essential;
- HSC
- Minimum 1+ years admin or retail customer facing experience
- Customer service and sales skills
- Excellent communication skills
- Ability to handle high volume workload
- Ability to identify and describe technical issues
- Good working knowledge of Microsoft Office