The Observability team, as part of Platform Engineering, is dedicated to providing comprehensive insights into the health, performance, and behaviour of Nine's critical systems and applications. We empower engineering teams across the organisation with robust monitoring, logging, and tracing capabilities, enabling them to proactively identify issues, troubleshoot efficiently, and ensure a seamless experience for our users. We strive to build scalable, reliable, and user-friendly observability solutions that support Nine's continuous growth and innovation.
What you’ll do:
Lead and manage a team of Observability engineers within the Platform Engineering domain.
Define and execute the strategy and roadmap for Observability across Nine, covering logging, metrics, tracing, and alerting.
Ensure the reliability, scalability, and performance of Observability platforms and tools.
Drive the adoption of Observability best practices and educate development teams on their effective use
Collaborate with other engineering managers and product teams to integrate Observability into the software development lifecycle.
Stay current with industry trends and emerging technologies in Observability
Manage vendor relationships and evaluate new tools and solutions.
Contribute to the overall architecture and design of Nine's platform infrastructure.
People leader responsibilities
Provide clear direction, set performance expectations, and offer constructive feedback to team members
Foster a culture of continuous learning and growth within the team.
Identify and nurture talent, providing opportunities for career development.
Manage team resourcing, recruitment, and retention.
Resolve conflicts and mediate team issues.
Champion diversity, equity, and inclusion within the team.
Ensure team well-being and a healthy work-life balance.
Qualifications
What you’ll bring:
Proven experience in software engineering management, leading teams focused on observability, SRE, or platform engineering
Strong technical background in observability principles, tools (e.g., Prometheus,Grafana, ELK stack, Jaeger, OpenTelemetry or similar), and best practices.
Experience building and managing distributed systems and cloud-native applications (AWS, GCP, or Azure)
The ability to articulate complex technical concepts to non-technical audiences
Experience with agile development methodologies
Additional Information
How we work
At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.
Our employee benefits include:
- 18 weeks paid parental leave with no distinction between primary and secondary carers.
- Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.
- Digital newspaper subscription to our mastheads.
- Annual gift voucher for Stan subscription.
Our Commitment to Diversity and Inclusion:
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.
Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.