Field Quality and Compliance Manager

TheirCare
Victoria
Full time
3 weeks ago
  • Travel nationally to drive excellence across OSHC services
  • Earn up to $120,000 per annum
  • Make a real impact on children, families, and communities

TheirCare was founded in 2017 and since opening our doors, everything we do at TheirCare has been centred around delivering exceptional care focused on children and providing meaningful support for families. We don’t just provide Outside School Hours Care; we exist to enrich the communities we serve.

About the role:

At TheirCare, everything we do is grounded in our commitment to enriching communities and supporting every child to thrive. As the Field Quality and Compliance Manager, you will play a key role in upholding the high standards we set across our services. As the Field Quality and Compliance Manager, you will work closely with various departments to ensure we meet and exceed quality benchmarks, regulatory compliance, and business outcomes. In this role you will work with our teams nationally to ensure operational excellence when it comes to Quality and Compliance!

This is a full-time opportunity. Earn up to $120,000 (inclusive of travel allowance) per annum dependant on experience.

Please note: This role will require travel nationally on occasion but will be based out of our HQ located in Glen Iris, Melbourne.

Key responsibilities include;
  • Ensuring strict adherence to all legislative, regulatory, and safety requirements in line with the National Quality Framework and other relevant standards
  • Supporting the field teams across all states in managing and responding to incidents, identifying trends, and guiding improvements in training and response
  • You will review a range of trend data to identify opportunities for improved practice and take proactive steps to update policies, processes, and procedures across the organisation to reflect the principles of quality and compliance
  • Supporting services through Assessment and Rating and other department visits
  • Building and maintaining strong, positive relationships with internal support teams and external stakeholders
  • Travel nationally to provide ongoing coaching and development in quality and compliance, while also conducting spot checks at services and reporting on key findings to inform continuous improvement initiatives.
About you:

To be successful in this role you will;
  • Hold a completed ACECQA approved Diploma level qualification or higher.
  • Bring proven leadership experience within the School Aged Care sector, including a strong track record of achieving success in areas such as quality assurance, compliance and team development
  • Have experience leading a multi-site portfolio, with the ability to build strong, supportive relationships and guide others to success
  • Demonstrate a deep understanding of the National Quality Framework and applicable legislation within the OSHC sector
  • Be confident in managing incidents and applying best-practice responses
  • Hold a current Driver’s Licence, Working with Children Check, or be willing to obtain them for multiple states
If you’re a passionate and driven leader who thrives in a fast-paced, people-focused environment and you want to make a lasting impact on the lives of children and families hit apply and let’s have a chat!
Apply
Other Job Recommendations:

Compliance Officer - Carole Park

People Group
Queensland
This company takes its responsibility for the safety and well-being of its people and partners seriously, making it a trusted name...
1 week ago

National Compliance & Quality Manager

Preston Rowe Paterson
Remote
$115,664 - $146,456 a year
  • Lead the enhancement and evolution of our proprietary...
  • A thorough understanding of banking sector requirements,...
2 weeks ago

SOX Compliance Auditor

Telix Pharmaceuticals (Americas)
Remote
$98,398 - $124,594 a year
  • Develop, implement, and maintain the SOX compliance testing...
  • Coordinate and perform testing of internal controls to...
2 days ago

Manager, Divisional Compliance

Westpac
New South Wales
Create your best future and join Westpac as a Manager, Divisional Compliance In this key compliance advisory role, you’ll support...
4 weeks ago

Compliance Officer

Independent Reserve
New South Wales
  • Transaction Monitoring & Investigations: Oversee...
  • Financial Crime Compliance: Identify, assess, and mitigate...
3 weeks ago

Quality Assurance Manager

Easy Migrate
Perth, Western Australia
$75,000 - $80,000 a year
  • Implementing and adhering to My Flex Health procedures and...
  • Developing and implementing quality managing strategies and...
3 weeks ago

Quality Manager

PepsiCo
Western Australia
  • Manage the customer complaint handling and end-to-end...
  • Strong knowledge of HACCP and Quality & Food Safety...
3 weeks ago

RTO Quality and Compliance Officer

Foundation Education
Queensland
$80,000 - $90,000 a year
  • Prepare for and participate in internal and external...
  • Support relationships with relevant government authorities...
4 weeks ago

Team Lead - Superannuation Specialists

Commonwealth Superannuation Corporation (CSC)
Canberra
  • Lead, coach, and develop a team of Superannuation...
  • Conduct supervision and quality assurance of customer...
17 hours ago

Night Auditor

TFE HOTELS
Western Australia
$85,517 - $108,284 a year
You’re a people person in every sense of the word – you can anticipate the needs of a late-night check-in or lend a compassionate...
17 hours ago