Company Description
Hospitality is a Work of Heart at Accor. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.
Batman's Hill on Collins is a 4-star Accor hotel in Melbourne, offering an ideal city stay for corporate, leisure and group travel guests. We are conveniently located in the heart of Melbourne's CBD, right opposite Southern Cross Station. Along with 190 guest rooms, we offer our guests and visitors a fully equipped conference centre with multiple function spaces, restaurant and lounge bar.
This is a full-time hands-on role which offers great scope and autonomy for the right candidate and an environment where you can grow your management skills. This role may be the perfect opportunity for an experienced Assistant Food and Beverage Manager ready to progress.
Job Description
Reporting to the General Manager, you will be responsible for running the hotel’s Food & Beverage operation, including restaurant, bar, in-room dining and events. This hands-on leadership role is both operational and strategic, requiring someone who can balance service delivery with administrative responsibilities and collaboration across departments.
Responsibilities include:
- Hands-on operation of our F&B outlets, connecting with guests, and supporting your team to provide an exceptional level of service
- Coordination between the F&B team and other departments to ensure clear communication and effective problem solving to ensure guest satisfaction
- Ensuring the smooth running of conferences and events
- Rostering, cost control, inventory management and preparing reports for senior management
- Recruitment, training and career development of the F&B team, consisting of F&B Attendants, Team Leaders and a full-time Supervisor
If you come from a background in restaurants or hotels, have a passion for creating memorable guest experiences and have experience in banqueting and/or bar operations, together with demonstrated leadership skills, we would love to hear from you.
Qualifications
- Demonstrated leadership and problem-solving skills and excellent written and verbal communication
- Ability to lead, motivate and develop a diverse team
- Availability to work varied shifts including early mornings, evenings, weekends and public holidays
- Current Responsible Service of Alcohol and Food Handler qualifications
- Knowledge of H+L point of sale system would be an advantage
- Previous study in hospitality or tourism would be desirable but not essential. This position will provide a development platform to expand your knowledge and grow your skills in the hotel industry.
- As this is a full-time position, you must have full working rights in Australia. We are unable to provide sponsorship for this role.
Additional Information
At Accor, we are committed to ensuring our people feel welcome and valued by creating an inclusive and supportive environment. We offer a positive work culture, global Accor and partner discounts including accommodation and dining, career progression, learning & development opportunities and the environment to learn a wide range of skills as part of a global hospitality brand. Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun!
Accor - Careers - Our Philosophy