Company Description
Join the Food and Beverage team at Novotel Sunshine Coast Resort and Convention Centre, a premier coastal destination for both leisure and business travellers. With over 370 guest rooms, a picturesque lagoon, several dining venues, and a state-of-the-art convention centre hosting up to 1,500 delegates, the resort blends relaxed beachfront living with exceptional event experiences.
As part of the Accor Group, we’re committed to delivering high-quality hospitality and memorable stays across every guest touchpoint.
In this key Food and Beverage Supervisor role, you’ll support leadership, training and day-to-day operations across Sola Bar and Restaurant, The Deli, Room Service and a diverse range of conference and event spaces - ensuring smooth service and standout guest experiences in a vibrant, fast-paced environment.
Job Description
We’re looking for an experienced Food and Beverage Supervisor to join one of the Sunshine Coast’s leading resorts. This is a fantastic opportunity to step into a leadership role within a supportive and energetic team, with plenty of room to grow your career in a permanent full-time position. You’ll play a key role in overseeing our vibrant food and beverage operations, ensuring smooth service and exceptional guest experiences across every outlet.
Key responsibilities include:
- Supervising daily operations across Sola Bar and Restaurant, The Deli, Room Service, and our busy conferencing and events spaces
- Leading and mentoring team members to maintain high service standards
- Assisting with recruitment, rostering and payroll coordination
- Working closely with kitchen, bar and front-of-house teams to ensure smooth service flow
- Handling guest feedback professionally and promptly
- Supporting stock control and inventory processes
- Contributing to a positive, high-performing team culture
If you’re passionate about great service, team leadership and thriving in a fast-paced environment, we’d love to hear from you.
Qualifications
What we’re looking for:
- Minimum 2 years’ experience in a food and beverage role, ideally within a hotel or resort environment
- Current Responsible Service of Alcohol (RSA) certificate
- Experience with Micros POS is an advantage
- A strong service focus and sharp attention to detail
- Energetic, self-motivated, and enthusiastic attitude
- A team player with a hands-on approach and a passion for creating great guest experiences
- Flexibility to work across a rotating roster, including nights, weekends, and public holidays
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.