Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.
Job Description
What you will be doing:
- Greeting our guests with a beaming smile and a warm attitude to make them feel welcome and recognised.
- Master our products like a pro and find those golden chances to super-size those sales!
- Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when making recommendations.
- Liaise with the Kitchen on special requests.
- Clear and reset tables as well as ensuring service areas are clean and tidy.
- Maintain standards of hygiene for food handling and presentation.
- Promote a safe workplace by recognising hazards and promoting general OHS practises.
About you:
- Your mission is to inject some good vibes and customer love into everything you do, all while aiming to make customers jump for joy with our top-notch service!
- A go-getter always on the lookout for new ways to enhance our guests' journey.
- Previous customer service or hospitality experience.
- Confident in managing both internal and external clients using your expertise.
- A high standard of grooming and presentation.
- The ability and flexibility to work various rostered shifts, including early mornings (5am), late evenings and on weekends.
- Your Responsible Service of Alcohol (RSA) Certificate - Victoria.
Additional Information
Our Hotel
The Novotel & ibis styles Melbourne Airport is a new dual-branded, 464-room hotel celebrated its First Birthday on 1 July 2025!
The Novotel Melbourne Airport with 248 rooms, and ibis Styles Melbourne Airport with 216 rooms, is located just steps away from Terminal 4, Melbourne Airport. Guests can enjoy access to a fitness centre, conference rooms, pool, co-working space and a number of food & beverage venues: Boccata, Small Holdings and Amber State, which form the hub of the mixed-use precinct.
This is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you?
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- ALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
- Complimentary car parking.
- Mental health and well-being support initiatives.
- Access to our Employee Assistance Program.