Company Description
At Mövenpick Hotel Melbourne we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a Food & Beverage Attendant who wants more than just a job. Come, share your passion and start your journey with us!
Our signature restaurant, ‘Miss Mi’, provides a culinary journey through South East Asia; from the lanes and alleys of Shanghai to the markets of Bangkok, 'Miss Mi' embraces the new while honouring the past - creating a multi-sensory dining experience.
You will join our Food & Beverage team and assist in the smooth operation of our F&B outlets. Your food and beverage knowledge is unrivalled. You are guest obsessed and have built your reputation on delivering exceptional dining experiences with a focus on building a culture of intuitive service that creates special moments for all guests. You will be part of an F&B team that delivers outstanding service across breakfast, lunch and dinner, as well as an extensive bar offering and our meetings & events space.
Job Description
- An unbridled passion for food and a love of sharing your 'food stories' with our patrons
- The confidence to explain our menu to guests with gusto, assisting those with special dietary needs or preferences as well as providing enthusiastic assistance when recommending wine and beverages
- An ability to find the "Yes" in every situation
- A passion for maximising sales opportunities by upselling items
- A calm nature in the midst of a fast-paced environment
- A team player with the ability to assist in all areas of F&B operations during peak times
Qualifications
- Previous customer service experience.
- Experienced in Ala carte/Wine service/Coffee making is preferred.
- Your Responsible Service of Alcohol (RSA) Certificate
- The ability and flexibility to work 3 to 4 shifts over 7 days, including early mornings, late evenings and weekends
- Good communication and interpersonal skills with a high level of organisation, accuracy, and attention to detail
Additional Information
In return we will offer you:
- Access to Accor Academy for ongoing learning and skill enhancement;
- Join Accor to make an impact, grow your career, and be a part of the global hospitality success story;
- Be part of a dynamic hotel environment with a supportive and fun team;
- Do what you love, care for the world, dare to challenge the status quo!
Do you want to apply?
We are eager to fill this role – so if this sounds like the right fit for you, don’t delay. We want to hear from you today!!
Please note that you will require full working rights in Australia to be eligible for this position.