Company Description
Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries. We offer exceptional opportunities for career development & the opportunity to Work Your Way, across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings all around the world.
Pullman Sydney Airport is located in the centre of Mascot Business Park and is only 10 minutes walk from Mascot train station. The 5 star hotel at Sydney Airport brings contemporary style and functional design with a smart open layout and 229 rooms and suites. The hotel delivers a fantastic food and beverage product with Mobius Bar & Grill located on premise - a relaxed and flexible environment, serving in house and external guests.
Job Description
Our Director of Food & Beverage, Leigh is currently in the hunt for a passionate Full-time Food & Beverage Duty Manager to oversee our teams in providing exceptional customer service to guests.
- Support revenue initiatives, maintain cost control and provide ‘Total Customer Satisfaction’
- Familiarize with VIP and regular guests
- Ensure appropriate training for all F&B service staff to meet operational expectations
- Handle different guest challenges and situations and be part of the first response emergency team.
- Define the organisation of work to be performed by the team members; supervise, co-ordinate and plan their daily activities
- Ensure constant innovation of the F&B product and service
- Maintain standards of hygiene for food handling and presentation
Qualifications
- Must have previous experience in a similar role (either an experienced F&B Supervisor looking to step-up or F&B DM looking for a change)
- Excellent hands-on approach and communication skills, with a strong focus on guest satisfaction.
- Strong attention to detail
- Good grooming standards
- Effective time management with the ability to plan and prioritise.
- Must hold a valid RSA.
- Available to work flexible roster (majorly PM shifts)
- The right to work full-time in Australia - no sponsorship is available for this position
Additional Information
At Accor, we believe HOSPITALITY IS A WORK OF HEART!
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.
You can be all you are! Grow & create your path! Work with purpose! Enjoy and feel valued!
If you are willing to learn and are passionate about the hospitality industry, please apply!
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Benefits Your Way:
- Work alongside our highly experienced leaders in the hotel
- Endless growth opportunities across the much-loved Accor Brands
- Discounted accommodation & Food and Beverage with Accor worldwide from day one
- Complimentary dry cleaning and car parking on-site
- Annual Service Recognition and Accor Tenure Milestone recognition
- Industry leading Progressive leave policies
- Access to Accor Employee Assistance Program and much more Accor Partner Benefits.