Shangri-La Sydney is the city's leading luxury hotel. Located in the historic Rocks district between the Sydney Opera and Harbour Bridge, our hotel offers 565 spacious and inspired luxury guests rooms and suites, 4 food & beverage outlets and 18 functions rooms.
Shangri-La Sydney is looking for an experienced Full-Time F&B Supervisor to work in our dynamic and fast paced In-Room Dining Department. You will help lead the team to ensure all room orders run smoothly.
As a Supervisor, we rely on you to:
- Provide courteous and efficient service to guests at all times whilst adhering to our five star service standards.
- Coordinate day to day of respective outlet (Restaurant or Banquets).
- Ensure all the necessary arrangements and preparation have been made prior to each shift and function.
- Brief the respective team regarding set up, service and special information prior to the function, including any dietary requirements
- Attend to guest complaints and react promptly and refer them to the Service Manager Banquets or Food & Beverage Management when necessary.
We are looking for someone who has:
- Previous Supervisory experience in a hotel conference⁄ banquet operation of similar scale.
- Fluent verbal and written English communication skills.
- Responsible Service of Alcohol Certificate.
- Valid working rights in Australia.
As a company, Shangri-La Hotels and Resorts provides its colleagues a horizon of opportunities. With 104 properties across the globe and a strong company culture, that focuses on the development of its people, Shangri-La can offer the career growth and progression you're looking for in the industry.
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