About the role
We’re looking for an experienced Payroll Manager to lead the end-to-end payroll function across JPL Group. Managing a team of six, you’ll oversee fortnightly payroll for 4,000–5,000 retail team members and a monthly Head Office payroll, ensuring compliance with awards, agreements, and legislation.
This is a hands-on leadership role where you’ll drive process improvements, lead payroll projects, and play a key role in enterprise agreement negotiations. If you’re passionate about people, compliance, and continuous improvement — and want to make an impact in a fast-paced retail environment — we’d love to hear from you!
What will you do?

• Manage end-to-end payroll processing for 4,000–5,000 team members using Dayforce and Chris21, ensuring accuracy and compliance.
• Ensure timely and accurate submissions to the ATO, including Single Touch Payroll (STP) and other statutory reporting.
• Oversee superannuation, leave, termination payments, workers' compensation, and employment-related tax obligations.
• Reconcile payroll to the general ledger and bank, and provide accurate reporting and payroll analysis to key stakeholders.
• Lead, coach, and support a team of six payroll professionals, driving performance and continuous development.
• Maintain and improve payroll systems, processes, and controls to enhance accuracy and efficiency.
• Collaborate with HR, IT, and Finance to deliver process improvements and system upgrades.
• Provide timely support for employee payroll queries, ensuring a high standard of customer service.

What skills and experience do you need?

• Minimum 3 years’ experience managing a payroll team in a high-volume environment, ideally within retail or multi-site operations.
• Strong understanding of employment legislation, Awards, and Enterprise Agreements.
• Proven leadership skills with experience in coaching and developing payroll teams.
• Experience working with payroll and time & attendance systems, preferably Dayforce and Chris21.
• Advanced proficiency in Microsoft Office, especially Excel for payroll reporting and analysis.
• Demonstrated ability to maintain accuracy and attention to detail under tight deadlines.
• Excellent organisational and problem-solving skills with a proactive approach to continuous improvement.
• Relevant tertiary qualifications in payroll, finance, human resources, or a related discipline are highly desirable.

This is a fantastic opportunity to work with the largest jewellery retailer in Australia.

If this sounds like you then click ‘Apply Now’ and sparkle with us!