Company Description
Ibis Budget Brisbane Airport is looking for a Hotel All Rounder to join this ever thriving and exciting environment Ibis Budget Brisbane Airport is 3.5* Hotel with 93 Rooms next to the Brisbane Airport precinct in Hendra.
Job Description
- Working across both Reception and Housekeeping
- Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
- Checking guests in and out Maintaining accurate guest accounts
- Taking bookings, providing helpful information & entering reservations
- Answering guests queries in a timely and efficient manner.
- Addressing guest requests and handling guest complaints in a positive manner.
- Working in Housekeeping, cleaning guests rooms and servicing
- Strong Attention to detail
Qualifications
- Previous hotel front office reception experience preferable
- Professional telephone manner and exceptional customer service skills
- Are positive, friendly, and guest-oriented
- Have a strong attention to detail
- Are flexible and ready to work across a seven-day roster, including weekends and holidays
- RSA
Additional Information
What is in it for you:
- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Opportunity to develop your talent and grow within your property and across the world!