DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources team as a HR Business Partner.
The HR Business Partner is a hands-on role that provides full cycle Human Resources support to our Amazon Customer Service Centers.
The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
Key job responsibilities
The HR Business Partner is a hands-on role that provides full cycle Human Resources support to our Amazon Customer Service Centers.
The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
Key job responsibilities
- Understanding business goals and recommending new approaches, policies and procedures to drive continual improvements in business objectives, productivity and development of HR within Amazon
- Creating and driving effective development, employee relations, retention and reward programs
- Implementing HR initiatives to drive and maintain an overall culture of excellent employee relations and communication
- Coaching and mentoring key stakeholders and leaders across the site
- Proactive gathering of data from appropriate sources to drive decision making
- Collaborate effectively across an number of internal and external teams including Finance and Payroll
BASIC QUALIFICATIONS
What you will have:
You will have a true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement. Your passion for innovative HR solutions and process improvement will ensure your success in this role.
You will have a true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement. Your passion for innovative HR solutions and process improvement will ensure your success in this role.
- Relevant experience in a HR role within an fast-paced and customer driven environment
- Demonstrated ability to positively persuade and influence: you’re a skilled negotiator
- Proven affinity for working in large scale workforce management
- In-depth knowledge of Australian labour laws
- Ability to provide meaningful, educational counselling to Fulfillment Centre teams
- The ability to step back and look at long term vision for departmental growth
- You’re generous with your intellectual curiosity: you bring insight to the team from outside the company and further afield
- Bachelor's Degree from accredited university
PREFERRED QUALIFICATIONS
- Master's Degree or MBA in HRM
- Proficiency with HRIS System
- Human Resources experience with Fortune 500 companies supporting 250-500 or more associates
- Experience in a call center, distribution center, or manufacturing environment
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job details
AUS, NSW, Horsley Park
Human Resources - Fulfillment
Human Resources