Company Description
MAKE IT COLLABORATIVE
At Sydney Airport, the future of air travel is shaped by you.
As a team, we connect the world. More than just a hub of activity and boundless energy, we’re creating a destination of amazing experiences. Like seeing wonderful moments unfold in front of you, knowing “I made that possible!”.
Dynamic. Fast-paced. We thrive in a place where fresh challenges land daily. Backed by positive and supportive team players and inspiring leaders, we adapt to change. Driven to grow. Owning every action. To do things better.
As smart, problem-solvers, we are always learning and growing. And that’s easier to do alongside passionate experts, as we collaborate across teams readily sharing our knowledge.
Each day is a new journey, as we bring an exciting vision to life. With significant capital investment in new, improved infrastructure, there’s never been a better time to expand your potential at Sydney Airport. The range of responsibilities and diverse pathways you can take on with us, are surprising.
We are SYD. United in the pride that comes with welcoming the world at Australia’s premier gateway.
Job Description
About the role
As the Manager, Systems, Training & Insights at Sydney Airport, you will play a pivotal role in shaping the future of safety and wellbeing across one of Australia’s most iconic transport hubs. This is a strategically significant and high-impact opportunity to lead a specialist team of SMEs focused on continuous improvement, safety systems, reporting, and training initiatives.
You’ll drive the development and implementation of Sydney Airport’s Safety Management System (SMS), integrating Work Health & Safety (WHS), and Aviation Safety requirements. You'll be responsible for board-level safety inputs, system audits (ISO 45001 and MOS Part 139 SMS for Aerodromes), and the delivery of insights that influence both day-to-day operations and long-term strategic direction.
This broad role combines big-picture thinking with attention to detail—ensuring the business is supported through fit-for-purpose systems, specialist guidance, and high-level safety governance. You’ll lead initiatives that embed our Safety & Wellbeing Strategy, provide clarity and consistency across policies and procedures, and maintain effective safety training and digital platforms like Learn@SYD and Safeguards.
If you're methodical, action-focused and ready to influence culture and compliance at scale, this role offers the opportunity to drive lasting change within a complex and fast-paced environment.
In this role, you will have the opportunity to
- Lead and champion the Safety & Wellbeing Strategy and Safety Management System (SMS), ensuring alignment with WHS and aviation legislation, ISO standards, and strategic business priorities.
- Lead and guide your team in the delivery of Safety & Wellbeing Strategy projects that deliver lasting change and improved safety culture among our people and airport community.
- Provide strategic direction and support for SMS assurance programs, ISO 45001 certification, while integrating systems across aviation safety, risk, and safety domains.
- Oversee the planning, implementation, and evaluation of technical and compliance training, including development of the SYD Academy and delivery of key leadership development programs.
- Support the business through expert system and compliance advice, stakeholder engagement, and board-level safety reporting and insights.
- Manage and coach a team of specialists across systems, training, and insights, promoting a culture of collaboration, excellence, and continuous improvement.
- Ensure digital learning systems and reporting platforms (e.g., Learn@SYD, Safeguards) are optimised to support compliance, provide meaningful data insights, and enable transparent governance.
About you
- Tertiary qualifications in Work Health & Safety or a related field; safety or integrated management systems auditing certification essential.
- Strong knowledge of WHS, aviation (desirable), and environmental legislation, including demonstrated experience with ISO 45001, 14001 or 9001 standards.
- Proven experience in setting up, managing, and auditing integrated or safety-specific management systems in complex, high-risk environments such as infrastructure, transport, construction, rail, or utilities.
- Strong leadership experience, with a track record of managing high-performing specialist teams and delivering training and strategic safety initiatives across large organisations.
- Highly developed stakeholder engagement, influencing, and project/change management skills—able to work cross-functionally and drive meaningful outcomes.
- Strong Microsoft application skills, with a detail-oriented and methodical approach to systems, data, and reporting—balanced by strategic thinking and a focus on delivering results.
- Experience in policy writing, governance, and compliance reporting, ideally with responsibility for board or executive-level safety inputs.
What we offer
To find out more about the amazing work environment here at SYD, be sure to check out the Join us section of Sydney Airport’s website, where you can also see more about our flexible culture and work practices, alongside our other Employee benefits, or take a look at our LinkedIn Sydney Airport: Life page.
Make it Amazing
SYD is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including First Nations Australians, and people from culturally diverse backgrounds.