Brand: Leisure*
Work type: Full time
Location: Queensland
Categories: Marketing, Web, Creative & UX, Information & Technology, Leadership
As the Martech Delivery Lead, you will be responsible for overseeing the success of our Global Leisure Martech initiatives. Your role will involve leading a team of talented developers to create innovative marketing solutions using the Salesforce Marketing Cloud platform and other MarTech tools.
Who you are:
- 3 years of experience managing a team
- Experience as a technical business analyst
- Strong understanding of Agile methodologies (Scrum, Kanban)
- Experience with Salesforce Marketing Cloud and other relevant MarTech tools
- Knowledge of software development methodologies and best practices
- Experience with using JIRA and Confluence
- Experience with data integration and API concepts (Preferred)
- Experience working in a marketing department (Preferred)
What you'll be doing:
- Lead across all MarTech developers and foster a collaborative and high performing culture
- Assign tasks, set clear expectations, and provide regular feedback to the team
- Helping to define and refine solution requirements ready for prioritisation and development
- Lead testing with documentation and execution
- Run regular showcases
- Manage the end-to-end delivery of MarTech projects, ensuring they are aligned with business goals and delivered on time and within budget
- Plan, prioritise, and track project timelines and milestones
- Identify and mitigate project risks and issues
- Key role in agile software development, including estimations, planning, user story acceptance and release activities
- Manage the product backlog, including prioritisation, grooming and defect
- Stay up-to-date with the latest trends and technologies in the MarTech industry
- Provide technical guidance and support to the development team
- Collaborate with business analysts and other stakeholders to translate business requirements into technical solutions
- Implement robust quality assurance processes to ensure the delivery of high-quality solutions
- Conduct regular code reviews and testing to identify and fix defects
- Monitor system performance and address any issues promptly
- Prioritise defects and code reviews by peers
What you'll Enjoy:
- ️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development: Individualised Learning & Development pathway options
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health: Support and Employee Assistance Program for staff and family
Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026!!)
Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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Applications close: