We're seeking an exceptional Flagship Assistant Sales/Category Manager to help lead one of our categories in our prestigious MECCA George Street flagship store on a fixed term contract.
Day-to-day responsibilities:
As a Flagship Assistant Sales Manager you'll work on a full-time basis. This may include shifts across late night and weekend peak trade.
- Supports the delivery of exceptional customer experiences and ensures team adherence to customer service standards.
- Works with Flagship Sales Manager to implement and execute trials and innovations, providing ongoing support and process improvement.
- Collaborates with concession partners to deliver a seamless customer experience, enhanced operational efficiency, and drive trade.
- Operates with agility and applies critical thinking to solve complex problems in a dynamic environment.
- Actively manages tasks and deadlines to maximize floor time, benefiting the customer, team, and business.
- Works closely with the Flagship Sales Manager to build and support a high-performing team and ensures the smooth running of store operations.
What you’ll bring to this role:
- Extensive experience (minimum 2 years) managing a large format retail environment where you inspire, coach and train large teams.
- A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments.
- Strong stakeholder management experience, internally and externally.
- Previous coaching and mentoring experience focusing on team member development.
- A make-it-happen mindset with a proven ability to develop strong relationships.
- Genuine care for people, always striving to create the best possible team member experience.
- An ability to think big and long-term, and drive change through influencing others .
Life as a Flagship Assistant Sales Managerat MECCA:
- World-class education opportunities; leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events.
- Opportunities to earn more with our monthly performance bonus program.
- Up to 40% discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
- A competitive parental support program, including ongoing superannuation payments while on parental leave.
More than skin deep:
- At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
- We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
Join us, and together we can make the world over.