Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, testicular cancer. We are currently looking to recruit a passionate and engaged Campaign Support Team to help deliver our annual campaign.
We encourage applications from all backgrounds and communities and are committed to having a team that is made up of diverse skills, experiences, and abilities.
The campaign support staff will deliver outstanding customer service for the Movember campaign.
This includes:
- Being the voice of Movember, responding to all telephone, live chat, SMS and email enquiries in a fast and effective manner
- Processing donations and dollar/gift matching
- Manage and steward a small portfolio of fundraising accounts.
- Supporting the Fundraising team on key accounts, including research, outreach, data management and project work as required.
- Identifying any patterns or issues with the website, and reporting these to the Community Engagement Manager
- Identify community fundraisers for potential media opportunities.
- Supporting the ‘thank you’ plan post campaign
- Collecting, delivering and packaging mail for the Fundraising team
- Handling adhoc requests such as filing, mailing, research and database management
- Attending and working at events, where necessary, to give our fundraisers a remarkable experience.
For this role, you’ll need:
- Ability to effectively communicate with all levels of the organisation
- Experience working in a customer service environment
- Highly-developed organisation skills and ability to prioritise
- Ability to work in a fast paced environment
- Works well under pressure and to deadlines, with the flexibility to handle last- minute issues and projects
- Flexibility to work occasional evenings and weekends
- Good team player with excellent communication skills
- Attention to accuracy and detail, with strong organisational skills
- Adaptability and flexibility
- High degree of self-motivation and initiative
Desirable:
- Excellent computer skills in Microsoft Office Packages (Excel, Word, PowerPoint, Outlook etc.)
- Knowledge of CRM software e.g. Salesforce
- Full driver’s license
GOOD CAUSE:
Working for Movember, you’ll help raise millions for men’s health (not for a CEO’s bonus). And all those dollars do a whole lotta good. We’ve funded cancer research. Created lifesaving medicines. And helped make cancer treatments less “one-size-fits-all”, and more specific to each patient’s needs.
We’re even calling for governments worldwide to get it together on men’s health. By meeting directly with policymakers so they change the systems that change men’s health.
GOOD VIBES:
The vibes aren’t just for Fridays – even though we start weekends early nine months of the year. Here, it always feels like something big’s about to happen. Be it an office-wide surprise birthday party (with cake!) or an impromptu all-staff boogie.
Come the hairy season, the energy gets silly. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. And that means one thing: it’s conga time.
GOOD CREW:
Let’s just get this out of the way: big egos need not apply. We’re all about straight-up solid human beings out to do meaningful work. People who’ll help you reach career-best moments. And give you the freedom to get there the best way you see fit.
Hybrid remote working is the norm. And in the office, you can sit where you please. Who knows? On any given day you could even end up desk buddies with the man who started this all.
- Flexible hybrid working from home and our modern Richmond office
- Fun & collaborative culture with employee social events
- Free Headspace subscription and other wellbeing initiative
- Relaxed dress code
Boy, do we know the feeling of being judged. (Over how we look, and other things that shouldn’t matter.) Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.
And another impressive number is our WGEA gender pay gap: it sits at a big, fat, round 0%. If you’ve got the relevant skills and the right attitude, let nothing stand in your way of firing off your application.
Do you want to DO GOOD?
If so, we’d love to hear from you.