Onsite Customer Support Representative

Stryker
$55,728 - $70,564 a year
New South Wales
1 day ago

SYDNEY, NSW, 2000, AU

Job details

Work flexibility: Onsite
Req ID: R542320
Employee type:
    Full Time
    Temporary
Job category: Customer Services
Travel:
Relocation: No

Related content

Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
About Stryker
Stryker is a global leader in medical technology, driven by a mission to make healthcare better. We design and deliver innovative solutions that improve patient outcomes—and we back our people with the tools, trust, and support to thrive.
Why this role
This is your opportunity to get your foot in the door with one of the world’s leading medical technology companies.
In this entry-level role, you’ll play a critical part in making sure our life-saving equipment gets where it needs to go—on time and ready to use. You’ll gain hands-on experience working with teams across sales, service, and engineering, learning how medical devices are delivered and supported across hospitals in Australia and New Zealand.
This is a 12 month fixed term contract with the potential to go permanent working on site in our St Leonards office Monday to Friday.
What you’ll do
  • Be a key support for our demo and service operations across Australia and New Zealand
  • Help manage the coordination of demo kits, service jobs, part orders, and repairs
  • Track inventory and ensure medical equipment is functional, clean, and ready for use
  • Prioritise tasks and communicate clearly, even under pressure
  • Keep records accurate and support the ongoing improvement of our systems
  • Learn about the medical device industry and develop a strong foundation for growth
Who you are – Required
  • Studies in biomedical science, nursing, healthcare, or a related field
  • Passionate about working in the medical or healthcare field
  • A clear communicator who can stay calm and professional in busy situations
  • Highly organised with strong attention to detail
  • Confident working with a wide range of people across different teams
  • Hold full working rights in Australia and available for full-time onsite work
Why join Stryker
  • Clear career pathways into the medical device industry
  • On-the-job training with a supportive, experienced team
  • Health, wellness, and insurance benefits from day one
  • Paid parental leave, volunteer days, and generous leave options
  • Onsite gym and a high-performing, people-focused culture


We’re looking for someone who’s eager to make a real impact in healthcare. If you’re ready to start your career in the medical field, learn new skills, and grow with a company that makes a difference—apply today.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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