Platform (Pathway) Specialist

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

The City of Sydney has an exciting opportunity available for an enthusiastic and highly skilled professional to join a small team that drives service experience improvements through systems, process and data management change.

In this role, you'll be responsible for the overall strategy, delivery, and optimisation of the Pathway platform for Planning and Development, and ensuring it's leveraged to its full potential to meet business transformation objectives, enhance operational efficiency, and improve customer and employee experience.

We're looking for someone with:

• relevant tertiary qualifications with computer science or information systems, at degree level
• ability to identify and implement technology advancements to drive efficiency, including evaluating current systems, and influencing senior leaders to adopt innovative solutions and influence the technology roadmap
• experience in implementing and driving Pathway improvements in a council or similar large complex organisation.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration, medical assessment, criminal history and working with children check.

Applications must be submitted online by 11:59pm, Wednesday 3 September 2025.

For more information, contact Kim Reynolds, Service Optimisation Manager at email kreynolds@cityofsydney.nsw.gov.au.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• 26 weeks paid parental leave and 6 weeks paid partner leave
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333.