Receptionist/Data Entry and Courier role

Douglass Hanly Moir Pathology is an established and well-respected pathology practice offering comprehensive, high-quality pathology services across New South Wales and northwest Victoria. Our culture of Medical Leadership drives excellence in patient care and service provision for our referring doctors.

Position description

We are seeking an enthusiastic full-time receptionist/data entry clerk to join our vibrant team in Mildura. This will be an interesting role, supporting the current team in several areas as required. Full training will be given in all areas.

You will be an essential team member, and your responsibilities will include the following:

Reception Duties

• Data Entry of patient information onto the main computer system, adhering to strict guidelines and maintaining quality and confidentiality
• Answering inbound and outbound calls
• Liaising with Medical Clinics and Private Hospital staff
• Delivering exceptional customer service in a fast-paced health environment
• Collaborating with other team members to achieve tasks promptly
• Conducting office duties and other clerical duties, as required
• Being proficient, motivated and highly organised, with great attention to detail

Courier Duties

• Collecting specimens from DHM collection sites and delivering back to the Laboratory
• Delivering reports and collecting specimens from Medical Clinics

SRA Duties

• Sorting patient samples
• Following strict guidelines and procedures to ensure all samples are accurately labelled and archived
• Entering the data of specimens received
• Packaging blood and non-blood samples for transportation

Ideal candidate

We have a supportive learning environment, and a high level of professional training will be provided. This is a great opportunity for someone looking to develop a career in healthcare, re-entering the workforce or seeking a career change.

Our ideal candidate would:

• Be committed to providing excellent care and service to patients and doctors
• Be a hard-working, motivated individual with a strong work ethic
• Be a team player with the ability to work unsupervised
• Have excellent written and oral communication skills
• Have a high level of attention to detail and record keeping skills

Applications

Applications, including your resumé, should be emailed to either Robert Jones, Laboratory manager – rjones2@dhm.com.au OR Mrs Casey Mitchell , Clinical Supervisor Patient Services – cmitchell2@dhm.com.au

Applicants for this position must have the appropriate working rights to work in Australia and will be required to sign an acceptance that the Company may conduct a police check.