Receptionist Visitor Accommodation

CatholicCare NT (CCNT) is a not-for-profit organisation committed to building safe, respectful, and empowered communities across the Northern Territory. We provide a diverse range of social services that support individuals, families, children, schools, and communities, many of whom live in remote or very remote areas. Guided by our values of respect, honesty, courage, connection and fairness, we work in partnership with local communities, with a strong commitment to Aboriginal and Torres Strait Islander peoples and cultures.

Our Crerar Road accommodation facility provides predominately an Indigenous accommodation service, comprising of a 190-bed shared visitor accommodation over two adjacent properties. The Crerar Road accommodation facility provides a home away from home experience to our participants who come to town for medical appointments, shopping, catching up with family or sporting events. In addition to this we provide renal, and homeless accommodation.

CatholicCare NT operates the Crerar Road Accommodation site seven days, twenty-four hours. Meals are included.

About the Role

The Receptionist Visitor Accommodation plays a vital front-line role in ensuring a welcoming, safe, and well-organized experience for all participants staying at the visitor accommodation. This role is responsible for participant check-ins and check-outs, effective communication and support, payment processing, general administration, and maintaining accurate records across systems.

The receptionist also coordinates with external service providers and internal teams to ensure operational efficiency and participant satisfaction.

What we are looking for

• Previous experience in a receptionist, administrative, or visitor accommodation/hospitality environment preferred
• High-level interpersonal and communication skills with a calm and professional manner
• Strong computer literacy, especially in data entry and database management
• Commitment to confidentiality, integrity, and respect for participant privacy
• Current First Aid Certificate and Food Safety Certificate (desirable)

How to Apply

For a full role description including key selection criteria, please visit our careers website. www.catholiccarent.org.au/current-vacancies/

Applications Close: 9am Tuesday 23 September 2025

Interviews on: Rolling interviews

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager.

Applications only progress if made directly through our CatholicCare NT website. Expressions of interest from third party job boards will not be considered.

Safeguarding Children & Young People

CatholicCare NT is committed to maintaining zero tolerance of child abuse and neglect, and the safety and wellbeing of all children and young people who access our activities, programs, services and facilities.

Employment is subject to obtaining a satisfactory National police check and Working with Children (Ochre) Card, together with Social Media and Adverse Media Checks.

If you have resided in an overseas country for 12 months or more in the past 10 years, this position requires you to complete an International Criminal History check (ICHC) prior to your employment commencement date. The outcome of the initial screening check must be satisfactory.