Enterprise Rent-A-Car is seeking casual Rental Sales Officers to join our Whitsunday Coast Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply!
About the role
Primary responsibilities include:
- Customer Service at our Car Rental Counter
- Handle bookings and all customer phone enquiries
- Checking & cleaning/washing (exterior/interior) of vehicles before and on return of rentals
- Cross-sales
About You
The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:
- Adaptive verbal and written communication
- Outstanding Customer Service
- Ability to identify customer needs and make sales
- Ability to learn and operate our point-of-sale software
- Strong attention to detail
- Organisation skills and ability to multi-task in a fast-paced environment
- Flexibility with a willingness to learn and adapt
- Ability to follow processes, procedures and maintain documentation
Employee Benefits
- Hourly Pay plus overtime and shift loadings
- Earned wage access - on-demand access to wages before payday
- Ongoing training and development - utilise our global network’s wealth of knowledge
- Incentive scheme for sales achievements & excellent customer service results
- Employee and “family & friends” discounts on car rental globally
- Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
- Various avenues of assistance available to help you achieve your career goals via external training programs and professional development courses
All applicants must hold a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History before commencement.
Job Type: Casual
Pay: From $33.19 per hour
Benefits:
- Employee discount
- Referral program
- Travel reimbursement
Licence/Certification:
- Australian driver's licence (Required)
Work Location: In person