Retail Manager

We are committed to excellence in all interactions with up to 700,000 visitors annually; and the Retail Manager (RM), plays a key role in in managing the Shrine's retail store and café'; a new catering, venue hire and event partnership; Shrine tours; and other paid visitor amenities. This role is responsible for the delivery of both strong revenue outcomes and to support the delivery of exceptional visitor experience. This role will also act as Duty Manager as required.

The successful candidate will possess a proven track record of driving business growth and diversifying revenue in a customer facing operating environment, demonstrated success in inventory management and/or product development and extensive front-line management experience. The successful applicant will also possess significant retail management experience and will have highly developed communication, negotiation and interpersonal skills with persuasive abilities and capacity to build and influence networks.

This role is offered on a permanent full-time basis 1.0 FTE. Availability to work Sunday through to Thursday.

The Shrine of Remembrance is committed to equality, diversity, and inclusion. We welcome applicants of any: ability, including people with disability; age; cultural background, including Aboriginal and/or Torres Strait Islander Australians; gender identity; parental or carer status; race; religion; sex; or sexual orientation.

If you're ready to make a meaningful impact and be part of our journey, we'd love to hear from you. Please submit your CV and cover letter addressing the key selection criteria contained in the position description to www.careers.vic.gov.au . Applications close 5pm Friday 5 September 2025.

For further information about this role please contact Bella Huygens at hrservices@shrine.org.au .

20 August 2025