Senior Account Manager, Corporate Sales

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself to join our dynamic Qantas Sales team, a high growth division
• Take an opportunity to develop your account management skills
• 18-month fixed term position, based at our Mascot Campus..

At Qantas, we represent Australia to the world. Our diverse country is known for its spirit, mateship, and can-do attitude. We’re resilient and strong, and we work hard to make sure we’ll be right. We don’t settle for anything less than the best outcome. We’re a high-performing team, and each of us has the opportunity to add value and make a real impact on the business.

The Senior Account Manager, Corporate Sales is responsible for proactively managing ~70 international and national accounts with a combined value of over $110 million. This role holds a portfolio of high-value accounts and is accountable for driving retention and growth through strategic relationship management and commercial excellence.

You’ll lead complex negotiations, deliver superior customer service, and engage with senior stakeholders to strengthen partnerships and unlock new opportunities. This role requires a balance of analytical thinking, commercial acumen, and the ability to influence at the highest levels. You’ll also play a key role in enhancing the Corporate Sales proposition and contributing to the ongoing success of the team.

You’ll have:

• Minimum 2 years’ experience in Account Management or B2B relationship roles, ideally within aviation, travel, or related industries
• Proven success in complex negotiations and contract management
• Strong commercial acumen and strategic thinking, with a focus on driving growth and retention
• Exceptional communication and influencing skills, including experience engaging with executive and C-suite stakeholders
• Highly developed sales, account management, and presentation skills
• Ability to build and maintain strong, long-lasting client relationships
• Proficiency in CRM systems (Salesforce desirable), Excel, and Microsoft Office
• Strong analytical and problem-solving skills, with the ability to interpret customer data, sales performance, and market trends
• Excellent attention to detail and organisational skills
• Confidence and professionalism in presenting to senior internal and external audiences

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on Thursday 31st July 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.