Work type: Full time
Location: Perth CBD, Inner & Western Suburbs
Categories: Professional Role
About the Role
In this dynamic position, you'll be the first point of contact for prospective students, providing guidance on enrolment processes, course options, and student services. You will play a key role in creating a positive and engaging experience for students from their first interaction through to enrolment.
Key Responsibilities
- Provide high-quality customer service to prospective students via phone, email, and face-to-face interactions
- Assist with enrolment processes, ensuring students have all necessary documentation and support
- Guide students through their academic transition, making sure they feel informed and confident
- Coordinate orientation and scheduling to help students start their journey successfully
- Maintain accurate administrative records and support general office organisation
- Collaborate with colleagues to ensure seamless student engagement and retention
What We’re Looking For
- Strong interpersonal and communication skills, with the ability to build rapport effortlessly
- Experience in administrative support and record management
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to problem-solve and manage time effectively in a busy environment
- A welcoming, professional, and solutions-oriented approach
Why Choose Amana Living?
Amana Living is one of Western Australia's largest aged care providers, dedicated to meeting the needs of older individuals and their caregivers since 1962. We offer a comprehensive range of services including home care, residential care homes, transition care programs, retirement living villages, day care, respite, and dementia-specific services.
Our Vision: A community where every older person is honoured and valued.
Our Mission: To enable older people to maintain their individuality and provide what is needed to support a fulfilling life.
Our Values: Compassion, Collaboration, Curiosity, Inclusion, and Trust.
We are committed to leading reforms that benefit our workforce, ensuring those who care for others are well supported in their careers.
Our Benefits
- Competitive rates
- Salary packaging benefits up to $18,550
- School holidays childcare assistance
- Health and wellbeing programs and more!
- Ongoing training and development to keep your skills growing.
- Access to our Employee Assistance Program
- Travel allowance for travel between clients
- Work mobile phone
At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!
Advertised: 05 Jun 2025 W. Australia Standard Time
Applications close:
Position Description