Team Leader - Dispatch

Job Description

Team Leader, Printing

• Looking for a different challenge as a Team Leader, Printing whereby you can utilise your skills?
• Permanent Full-time position with competitive remuneration, bonus and benefits
• Location: AUS - Queensland – Murarrie
• Morning Shift - Team Leader: Shift Pattern: 6:00am to 2:00pm (Monday to Friday)
• Work with a dedicated and welcoming team
• Join a growing, yet already successful market
• Upskill and growth in an area you’re passionate about, whilst being fully supported and encouraged
• Join a trusted Global leading Animal Health organisation

Perform the Dispatch Team Leader requirements to support our company’s intelligence/Allflex operations in our Brisbane, Australia manufacturing site, reporting directly to the Supply Chain Manager.

Operational dispatch Team Leader role with a direct report of small team.

Appropriate organisation and timely dispatch of outbound goods is key to ensure we maintain customer expectations of manufacturing goods for operations, in a safe, efficient and high-quality manner.

What You Will Do

Responsibilities include, however not limited to:

• Embed and promote a strong Safety culture in daily operations
• Supervise and coordinate team activities across departments, supporting the Logistics Manager as required
• Monitor order movements and ensure efficient, timely dispatch of export shipments with accurate paperwork
• Approve freight invoices promptly and manage freight consumables ordering
• Assist departments with customer enquiries, freight quotes and scheduling
• Maintain Aussieflex controls to support team efficiency (e.g. backordering, undelivered stock)
• Assign and monitor team output aligned with daily KPIs and customer demands
• Identify and address logistics procedural gaps to mitigate business risks
• Conduct regular staff performance reviews, provide feedback and manage talent development and training pathways
• Support recruitment, roster management, leave approvals and timesheet verification for permanent and contingent workers
• Lead remuneration reviews, calibrations and year-end HR processes
• Drive production KPIs including dispatch levels, yield and waste reduction
• Ensure compliance with Quality, Environmental, Health & Safety policies; proactively report hazards and incidents
• Plan operator rostering and rotations based on training and production schedules
• Complete production reports and maintain clear communication and records
• Facilitate conflict resolution and provide technical guidance and training across departments
• Participate in complex operational problem-solving and support production quality assurance
• Develop and maintain inspection reports; audit processes and ensure test equipment calibration
• Report quality anomalies, support containment actions and identify continuous improvement opportunities
• Ensure dispatch systems comply with policy guidelines and are regularly updated

What You Must Have

• Proven experience managing teams in a production environment
• Expertise in Continuous Improvement methodologies
• Previous supervisory experience is ideal
• Proficient in Microsoft Word, Excel, Outlook; SAP experience beneficial but not essential
• Exceptional time management, attention to detail and a collaborative mindset
• Advanced verbal, written and organisational skills
• Strong leadership with emotional intelligence, empathy, resilience and change agility
• Ability to collaborate across functions, demonstrating inclusivity and respect for diversity
• High ethical standards and integrity, ensuring responsible use of company assets and equipment

What You Can Expect

• Work autonomously whilst being supported, encouraged and being part of a trusted Global Leading Animal Health organisation
• Exposure to upskill and develop in your role
• Flexibility and opening doors to other opportunities and skillsets
• Joining a collaborative team of likeminded individuals

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Adaptability, Communication, Driving Continuous Improvement, Fabrication Processes, Interpersonal Relationships, Inventory Management, Leadership, Management Process, Manual Handling, Manufacturing Quality Control, Mentorship, Microsoft Word, Process Optimization, Production Reports, Production Scheduling, Safety Compliance, Service Excellence, Technical Troubleshooting, Written Communication

Preferred Skills:

Job Posting End Date:

09/15/2025

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  

Requisition ID:R361237