At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
- Ongoing Full-Time opportunity
- Located in Parramatta or Macquarie Park with flexible working arrangements available
- Salary ranges from $113,574 to $125,720 plus superannuation and annual leave loading
About the role
As the Team Leader, Records Management Support, you will use your records management expertise to lead a team that delivers customer-focused support for records-related services across the Department and liaise with business units and schools to ensure effective recordkeeping practices.
You will oversee daily service delivery, resolve complex and escalated records issues, and improve records systems and processes.
For further information please click here to view the role description
About you
This role goes beyond simply handling records or data. You will bring strong leadership capabilities, proven experience in records management, and a thorough understanding of record compliance, standards and procedures.
You will also demonstrate:
- Eligibility for professional membership with RIMPA, reflecting your industry knowledge and expertise.
- Proficiency in TRIM, content manager or relevant record management software.
- Experience using the State Records RMAT to assess the effectiveness and compliance of the Departments records management systems and processes.
- Ability to resolve complex records-related issues efficiently.
- Strong stakeholder engagement and collaboration to deliver responsive records services and identify training needs to uplift departments capability and knowledge.
Knowledge and experience
- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
- A Valid Working with Children Check for paid employment.
- Qualifications in a relevant discipline or demonstrated equivalent knowledge, skills and experience.
- Demonstrated understanding of and commitment to the value of public education.
Benefits
- Flexible working arrangements
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.
Please refer to the Applicant’s Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.
All other applicants please submit your application by clicking ‘Apply Now’.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Closing date: Monday 18th August 2025 at 11:59pm.
For role enquiries please contact Shannon Queree at shannon.queree3@det.nsw.edu.au and for recruitment process enquiries please contact Jenny Nguyen at Jenny.nguyen199@det.nsw.edu.au
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.