Tenant and Leasing Officer - Commercial

About the company
Our client is a highly successful organisation that manages over $1 billion worth of infrastructure assets across Australia. They collaborate with some of the world's top facilities management providers to fulfill the needs and requirements of their clients and the end-users of their facilities.

About the role
We require a Tenant and Leasing Officer, to support the team in managing the lease lifecycle from negotiation to administration, to ensure smooth operations and tenant satisfaction of retailers in a large transportation hub in Melbourne CBD. This position is a vital link managing key internal and external stakeholder relationships and is the primary point of contact for tenants.

The key responsibilities of this role include:

• Assist in the negotiation of property related contract and lease negotiations
• Ensure all lease and applicable documentation is fully executed and maintained
• Effectively manage positive customer relationships with tenants to encourage retention and satisfaction
• Address any queries, complaints and requests of tenants promptly and efficiently
• Manage tenant maintenance requests and follow up
• Monitor and manage rental arrears
• Collate data and compile reports
• Oversee property register
• Process annual reviews and outgoing recoveries on a timely basis, ensuring leasing processes and agreements are compliant with contractual obligations
• Conduct lease/property inspections to oversee presentation, safety standard compliance and maintenance of property assets, ensuring high standards are maintained
• Create a safe and healthy work environment for all employees and manage risks as reasonably practical for all employees, retailers, customers, contractors, and visitors

About you
A strong communicator with the ability to build and foster key relationships, you will also be an exceptional administrator with a high attention to detail. We also require:

• Qualification in property or facilities management.
• Demonstrated experience in a commercial property management role, including a solid understanding of commercial leasing practices, legislation, procedures, and terminology.
• Sound knowledge of project coordination, budget management, contract negotiation and administrative fundamentals.
• Exceptional customer service and problem-solving skills
• Ability to work independently or collaborate in a team environment.

If this sounds like your next opportunity, please click APPLY.
If you would like more information, please call Sarah on 0468 463 070 or email recruit@humankapital.com.au