Company Description
At Mövenpick Hotel Hobart we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a Valet Attendant who wants more than just a job. Come, share your passion and start your journey with us!
Located in the heart of Hobart, this 221-room premium hotel offers an exceptional location, unique design, outstanding service and an exciting dining concept.
Hospitality is a work of heart. Join us and become a Heartist®.
Job Description
- Safely park and retrieve guest vehicles
- Managing pick up times for vehicles to ensure they are onsite for early departures
- Be the first point of contact and greet guests with a warm welcome every time
- Check the daily arrival list for VIP's or guests with special needs.
- Ensure collection and delivery of guest luggage, mail, messages and equipment in an efficient and timely manner.
- Guide guests to their room and assist with their luggage.
- Ensure the efficient delivery and collection of group luggage.
- Be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
- Ensure the lobby/foyer area, including entry/exit doors, remain clean and presentable at all times. Conduct regular checks.
- Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
Qualifications
- An energetic, team-focused and can-do attitude
- Enthusiasm to connect with guests and to hear their story
- Exceptional communication skills both written and verbal
- High level of computer literacy
- Be reliable, well-groomed and have excellent attention to detail
- The ability to work across a 7-day roster - evenings, mornings and weekends
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Full Tasmanian Manual Drivers Licence is essential
Additional Information
What is in it for you?
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- “Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
- Be part of a dynamic hotel environment with a supportive and fun team
- Recognition of service anniversaries and Accor Tenure Milestones.